TDavenport

The remainder of the story emphasized the idea of coaching.  Coaching each other to do your best at your job and to make your workplace the best it can be.  Sometimes we get defensive when given any kind of criticism, including constructive criticism.  Coaching means listening befire deciding whether to accept or reject the coaching of others. 

pg 80 - Coaching can't be an ego trip.  We al must do it for the good of the vision.  It's about working together, allowing feedback to flow from all directions.  COaching coworkers must be a team effort.  It should bwe done by those who are deeply committed to making the palce great--not just good.  as a new employee, you should ask for help when needed.   As a veteran, you should not just assume that the new people know how to do things.  help when needed.

Our character Rhonda is faced with a very challenging situation in the last part of the story.  Her daughter is killed by a drunk driver.  Her coworkers pulled together to do what had to be done.  Miss Scallpell took it upon herself to organize around-the-clock teams to help where needed.  THis act of kindness showed the other nurses that Miss Scallpell did have a heart and though she sometimes came across as harsh, she meant well.

Doning what needs to be done, working as a team, and keeping the vision is waht makes a place great to work in---not just good.

As this story moves on, Rhonda is still trying to get her department back on a positive track.  She has decided to take the time to talk to her co-workers and to ask very specific questions about their jobs.  by doing this, she has found out that each person must ask themselves very personal questions about what exactly their position is in making the workplace a brighter place to be in.  She found that by asking "What's my role in the vision?" and "What is at stake for me?" her views about her job changed a bit.  When she asked a few people these questions, they too began asking others.  THe co-workers found that having conversations is good for the workplace.   People needed to find IT. (personal piece of the vision)

Rhonda also found out how Ping was able to do such a great job and how to keep a positive attitude.  Ping found out for herself that by pushing aside all distractions while doing her job, she was able to do her job better.  her patients feelings and well-being were at stake and that was what is important.

When a new VP of nursing comes on board, she begins making changes on the floor.  This ruffles alot of feather, but the employees meet and decide that some things can change without it being such a big deal.

"Finding you IT is the starting point.  More of the actual staying power comes from the next step: living you IT."(pg 72.)

THis story begins with Rhonda, a lady who was recently promoted to a new job at the local hospital.  Rhonda's self confidence weakens each day because she feels that she isn't as capable as the previous manager, Madeline.  MAdeline was well known around the hospital.  People enjoyed working with her and often transferred from other places just to be working under her management.  MAdeline was credited for bringing some light to the dismal neuro ward.  When Madeline decided to take a new job, Rhonda was chosen to take her place.  SInce the change, Rhonda has felt that the "brightness' of the neuro ward has faded because the employees don't seem as happy.  One employee has even asked for a transfer.  Rhonda feels that the reason for the changes is directly related to her management.  SHe doesn't feel up to par.

I think this book reminds me of when new teachers are exposed to new classrooms in which they aren't really familiar.  moving schools or even grade levels may make a teacher feel insecure about their capabilities.  It also reminds me of new "management" a.k.a. new principal.  SOme employees may feel differently with new principals.  Some that are set in their ways may be hesitant to change, even resistant at times.  Change is going to happen though.

Everything comes down to how people can work together for the good of the school, hospital, factory, etc....      MOrale needs to be high in order for positive things to happen.